If for any reason you are not satisfied with your purchase, you may return the item within 14 days for a refund or exchange.
All returned items must be in original new condition as received. Clothing must have the original tags attached and be unworn and unwashed.
Customers can expect their order shipped once we charge it and process it within 1-2 business days.
Once we receive the returned items, we will credit your account. If it’s our fault we’ll cover the shipping, otherwise, shipping charges are not included in the refunded price.
Cancellations required PRIOR TO SHIPMENT. We cannot process cancellation requests once items leave the warehouse. Cancellation requests can be made through email and FashionGo message. Please include your order number and contact information.