All sales are not subject to a refund. Only merchandise exchanges or store credit may issued. Shipping charges are not refundable. Returns must be in original package condition. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled. All returns will have 10% RESTOCKING FEE, 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days. Claims for any damage must be made right away upon receipt of merchandise.