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***Return Policy for our store is described below, please read***
All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be canceled. All returns will not have a restocking fee for 14 days if the returned merchandise is returned in unopened condition with the manufacturers' seal. If the package is returned in opened condition, there is a minimum 10% restocking fee. 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days. It is the customer's responsibility to bring the products to our facility for exchange. No store credit is issued after 14 days. (Absolutely no returns for special orders.) Claims for any damage must be made within 5 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. Price on this invoice does not include shopping and handling fees. Shipping and handling are nonrefundable. (Including but not limited to all refused and unaccepted packages.) In the event that legal action is necessary to collect an invoice, the buyer agrees to pay all reasonable attorney's fees incurred by the seller.
Lastly, If Free shipping is provided for your order and you wish to return the merchandise during the allowed time, you will be a charge for the shipping charges incurred. For any additional info please contact us directly by phone. 213-627-9400
Shipping Policy(additional information).
** Buyer's UPS account is not accepted.
