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Bella Luna - orangeshine.com
Bella Luna derived from the Italian word meaning “Beautiful Moon” We are committed to providing quality garments at reasonable prices, focusing on fashionable and easy apparel that we believe all women deserve to have. Bella Luna offers a variety of choices and individuality for everyone. Appreciate you for being a part of our journey.

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Bella Luna
4.2
4 Reviews
Overall Rating
5 Stars
25%
4 Stars
75%
3 Stars
0%
2 Stars
0%
1 Stars
0%
By Feature
Product Quality
95%
Shipping Time
90%
Handling & Shipping Fee
80%
Communications
75%
Order Rating
Avg. Shipping Time 0.29 days
Backorder Rate 0 %
Pre-order Drop Rate N/A
Sold Out Rate 0.0 %
All Reviews (4)
Adrienne
MI
Mar 26, 2021
I'm impressed and I've ordered from many vendors! Customer service was awesome. I needed the items quickly and chose 3day shipping but they contacted me and assured that I would receive the items on time with the cheaper ground shipping and I did. Processed, shipped and received in 4 days! I love everything I ordered! The quality is nice...the graphics on the items are vibrant and the material has a nice stretch. I will definitely order again...thank you for everything!
    Helpful    0
Bella Luna Representative
Mar 29, 2021
Dear Adrienne appreciate your review comments It is our pleasure to support our valued buyer We are trying our best to reflex all the customers' opinions Moving forward together!!
Eugenia
VA
Mar 19, 2021
I placed an order for 12 denim jackets back in January. Unfortunately, I did not receive the correct sizes. I should have received 2 small and 2 XL with my purchase, but instead was shipped 4 size small and zero XL. To my detriment, I trusted that my order was correct and did not double check it when I received it. I reached out today, 3/19 hoping that I could return the extra smalls sent and receive the XL I ordered and yet never received. Again, I do understand that I am well out of the time period for returns/exchanges, however, in the interest of customer service (and this being my first order for over $200), I was hoping that a resolution could be offered. The seller was not willing to offer any assistance AT ALL. So, please make sure you check your items as soon as they arrive to ensure you receive what you paid for. I did not.
    Helpful    0
Bella Luna Representative
Mar 22, 2021
Dear Eugenia Appreciate your valued order, also your reviews Your place order on 1/17/2021 and UPS delivered your package on 1/22/2021. All of sudden, you sent a message about the size issue on 3/19/2021. After you received the merchandise, you did not report the size issues for almost 2 months. My Apology for your case however we can not support your case
Tamara
GA
Feb 15, 2021
quality was very impressive and shipping was quick! will definitely shop with vendor again.
    Helpful    0
Bella Luna Representative
Feb 15, 2021
Appreciate your comments, We will make a better garment based on all valued customer's opinion
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