Key Responsibilities: 

• Focus on projects spanning across responsive web & app digital experiences

• Partner with product managers, engineers, and other stakeholders to design user experiences from conception to launch.

• Own end to end design process of features and iterations

• Create innovative experiences by delivering UX solutions, designs, and specifications.

• Leverage user research, rapid prototyping, and data insights to identify ways to improve the products and user experiences.

• Gather requirements and design, document, and deliver timely UX research findings and designs for a variety of e-commerce and workflow scenarios

• Identify and define new feature opportunities.

• Pull from a breadth of expertise in UX methodologies across all phases of the product development process: discovery, research, design, build, iteration, and analysis

• Draw insights from data provided by web analytics and research studies, and turn those insights into tangible design solutions

• Create flows, wireframes, and prototypes of varying fidelity that support user needs and key eCommerce business goals

• Develop and maintain style guides, UI components, and Design System (Google’s Material Design) to accelerate development and ensure consistency across multiple platforms

• Mentor UX Designers on the team as part of a leadership and coaching role

Qualifications:

• 5+ years of experience designing best-of-class digital products 

• Strong portfolio showcasing problem solving and high design caliber skillset highlighting multiple e-Commerce projects

• Extensive native app experience & responsive web design.

• Experience crafting customer journey maps from scratch and portfolio with deliverables to match.

• Strong visual design sense with clean typography and layout understanding.

• Proven experience of taking a product end to end, and all the stories that come with the experience; tradeoffs, communication challenges, delays, quality review, etc.

• Comfortable with cross-functional collaboration between Design, Product, Engineering, and Marketing

• Strong customer focus: ability to conduct user research and translate insights from customer interviews, usability tests and site metrics into actionable design solutions.

• You are an excellent storyteller and communicator. Able to present and pitch concepts in a clear and convincing manner to a broad range of audiences – from executives to software developers.

• Exceptional understanding and appreciation of Web technologies, Web Accessibility, and Inclusive Design

• Experience using the industry-standard design tools such as Figma, Adobe Creative Suite, Zeplin or equivalent programs

Preferred qualifications and skills:

• Past experience in Ecommerce, B2B/B2C a big plus

• Prefer designers with Figma experience

• Prefer designers with good examples of customer journey maps in their portfolios