The purpose of our brand introduction is to convince classic/trendy women clothing market that our brand offering affordable on-trend sexy fashion, exceptional customer service, and loyalty to customers. Claxxy is very responsive to customers, especially since this is a B2B model business. We value your business and we are known for the great care we take with clients.
RETURN AND REFUND POLICY
Our policy lasts 14 days since the day of your purchase. Customer must contact us within the date range.
Returns for orders past 14 days will not be accepted in any case.
To be eligible for a return, any product you return must be in the same condition you received it and in the original packaging.
Refunds will be issued once we inspect the returned items are in the same condition. If we find signs of defect, return will be automatically cancelled and no refund will be issued. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We ship most orders via DHL. We DO NOT offer expedite shipping services or any other shipping methods besides the ones listed below, NO EXCEPTIONS.
Once payment is received, order will be shipped within 2~3 business days.
USPS standard (WE DO NOT SHIP PRIORITY MAIL) will take 7~12 days to be delivered.
DHL delivery will take 4~7 business days.
Price for USPS and DHL shipping are almost the same.
Free Shipping for Orders above $400 via DHL, 4~7 Days.