If you are not satisfied with your purchase and would like to request a return for exchange, store credit or a refund (requirements must be met), please follow these guidelines below:
Sales:
All sales only qualify for a return or refund if your item(s) is damaged/defective or you were sent the wrong item. Shipping and handling fees are non-refundable, including all refused and unaccepted packages. Items must be in their original condition (unwashed, unworn) with the original packaging to receive store credit, exchange or refund.
DAMAGED/DEFECTIVE:
Damaged or defective items may be returned for store credit/refund or an exchange may be provided.
Please contact us to notify us within 7 business days from the delivered date if any items are damaged or defective.
When contacting us regarding a damaged or defective item(s), please provide to us pictures of the damage (close-up and full shot), your invoice number, style number, color, size, and number of damaged or defective item(s). It may take up to 3 business days to process.
INCORRECT ITEM(S):
Please contact us within 7 business days from the delivered date.
Store credit: We will send you a return label and process a store credit/refund/exchange for the wrong item once it has been received.
Correct item to be reshipped: This will be based on product availability. If the product is no longer available, store credit/refund will be applied. Items that are sent outside of its original condition/packaging will not be accepted and will not be eligible for store credit.
Cancellations are allowed only if the order has not been shipped.
Restocking Fee: none
Return Processing Days: 2
If you are not satisfied with your purchase and would like to request a return for exchange, store credit or a refund (requirements must be met), please follow these guidelines below:
Sales:
All sales only qualify for a return or refund if your item(s) is damaged/defective or you were sent the wrong item. Shipping and handling fees are non-refundable, including all refused and unaccepted packages. Items must be in their original condition (unwashed, unworn) with the original packaging to receive store credit, exchange or refund.
DAMAGED/DEFECTIVE:
Damaged or defective items may be returned for store credit/refund or an exchange may be provided.
Please contact us to notify us within 7 business days from the delivered date if any items are damaged or defective.
When contacting us regarding a damaged or defective item(s), please provide to us pictures of the damage (close-up and full shot), your invoice number, style number, color, size, and number of damaged or defective item(s). It may take up to 3 business days to process.
INCORRECT ITEM(S):
Please contact us within 7 business days from the delivered date.
Store credit: We will send you a return label and process a store credit/refund/exchange for the wrong item once it has been received.
Correct item to be reshipped: This will be based on product availability. If the product is no longer available, store credit/refund will be applied. Items that are sent outside of its original condition/packaging will not be accepted and will not be eligible for store credit.
Cancellations are allowed only if the order has not been shipped.
