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Brand Rating is one of the most important performance measures that OrangeShine.com uses to determine how well a brand is fulfilling buyer’s order. With this, you can approximate brand’s performance before making a purchase.
Avg. Shipping Time
The average shipping time from when an order is placed to when an order is shipped out. The calculation is based on the past 45 days transactions, considering working business days only.
Sold Out Rate
Sold out rate is the percentage of sold-out items from the orders placed in the past 90 days. This includes any cancellation made by the buyer, which may not be the brand’s intention.
BO Rate
BO is an abbreviation for back-order. BO rate is the percentage of back-ordered items from the orders placed in the past 90 days.
Preorder Drop Rate
Preorder drop rate is the percentage of items drop from pre-order transaction in the past 120 days. The count of dropped items includes sold out and not available items.
Preorder Processing Time
Pre-order processing time is the number of days passed from the marked available date until the pre-ordered items turned to an invoice in the past 120 days. The rating does not incorporate the items that are not processed to an invoice.
Sold Out Rate
Sold out rate is the percentage of sold-out items from the orders placed in the past 90 days. This includes any cancellation made by the buyer, which may not be the brand’s intention.
N/A : There are less than 10 counts to calculate
Newly joined : Brand has been active for less than 30 days
Avg. Shipping Time
The average shipping time from when an order is placed to when an order is shipped out. The calculation is based on the past 45 days transactions, considering working business days only.
N/A : There are less than 10 orders fulfilled.
Newly joined : Brand has been active for less than 30 days
BO Rate
BO is an abbreviation for back-order. BO rate is the percentage of back-ordered items from the orders placed in the past 90 days.
N/A : There are less than 5 counts to calculate
Newly joined : Brand has been active for less than 30 days
Preorder Drop Rate
Preorder drop rate is the percentage of items drop from pre-order transaction in the past 120 days. The count of dropped items includes sold out and not available items.
Preorder Processing Time
Pre-order processing time is the number of days passed from the marked available date until the pre-ordered items turned to an invoice in the past 120 days. The rating does not incorporate the items that are not processed to an invoice.
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SIZE CHART
SIZE | BUST | WAIST | HIP | INSEAM | LENGTH | |
---|---|---|---|---|---|---|
S | 1/2 | 33 | 24 | 34 | 33 1/2 | 63 1/2 |
3/4 | 34 | 25 | 35 | 34 | 64 | |
M | 5/6 | 35 | 26 | 36 | 34 | 64 |
7/8 | 36 | 27 | 37 | 34 1/2 | 64 1/2 | |
L | 9/10 | 37 | 28 | 38 | 34 1/2 | 64 1/2 |
11/12 | 38 | 29 | 39 | 35 | 65 | |
1XL | 13/14 | 38 | 31 | 40 | 34 | 64 |
15/16 | 39 | 31 1/2 | 40 1/2 | 34 | 64 | |
2XL | 17/18 | 40 | 32 | 41 | 34 1/2 | 64 1/2 |
19/20 | 41 | 32 1/2 | 41 1/2 | 34 1/2 | 64 1/2 | |
3XL | 21/22 | 42 | 33 | 42 | 35 | 65 |
23/24 | 43 | 33 1/2 | 42 1/2 | 35 | 65 |
Restocking Fee: 30%
Return Processing Days: 15
**Return Policy**
All returns will not have a restocking fee for 3 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
Claims for any damage must be within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
If the package is returned in opened condition, there is a minimum 30% restocking fee.
It is the customer's responsibility to bring the products to our facility for exchange.
No store credit is issued after 15 days. (Absolutely no returns for special orders.)
**Cancellation Policy**
Order cancellation request may be requested but cancel is not guaranteed until vendor's confirmation.
Frequent cancellation might cause permanent block from our store.
If the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping and returning fee.
Once your order has been shipped, it can no longer be cancelled.