Our mission is to provide latest trends, Everything we create is informed by our customer along with global influences like social media, street style, and popular culture, creating a destination that delivers and encompasses everything it means to be a girl on the go in the world today.
We love making cool, casual clothes for the raddest people we know and move fast so that can bring you the newest and hottest styles .
Kreamy NYC is a bold, straight talking and forward thinking fashion brand inspired by real life that aims to do exactly that.
We believe and pursue that fashion should be fun and accessible to all and make you look and feel great.
** RETURN POLICY
All sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
** CANCELLATION POLICY
To cancel orders placed with us at Kreamy NYC, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
** SHIPPING POLICY
Orders will generally be shipped within two (2) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by FEDEX shipping method. A single order may not be shipped to multiple shipping addresses.