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MACKIN J - orangeshine.com

About MACKIN J

Thank you for visiting and shopping at MACKIN J!

Following are the terms and conditions that constitute our Shipping and Return Policy.

SHIPPING POLICY

Shipment to addresses
MACKIN J ships to addresses within the U.S.

Shipment processing time
Shipment processing time all orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Options and Rates
We shipping all the products through FedEx Ground Shipping. Shipping charges for your order will be calculated and added to the total cost after you place the order.

Damages
MACKIN J is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

RETURN POLICY

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us with details of the product and the defect within 5 days after the products are delivered.
You can send the item you consider defective to:
17533 Rowland St City of Industry, CA 91748

Any product you return must be in the same condition you received it and in the original packaging.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

All shipping costs associated with any return or exchange will be the responsibility of the customer.

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