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Brand Rating is one of the most important performance measures that OrangeShine.com uses to determine how well a brand is fulfilling buyer’s order. With this, you can approximate brand’s performance before making a purchase.
Avg. Shipping Time
The average shipping time from when an order is placed to when an order is shipped out. The calculation is based on the past 45 days transactions, considering working business days only.
Sold Out Rate
Sold out rate is the percentage of sold-out items from the orders placed in the past 90 days. This includes any cancellation made by the buyer, which may not be the brand’s intention.
BO Rate
BO is an abbreviation for back-order. BO rate is the percentage of back-ordered items from the orders placed in the past 90 days.
Preorder Drop Rate
Preorder drop rate is the percentage of items drop from pre-order transaction in the past 120 days. The count of dropped items includes sold out and not available items.
Preorder Processing Time
Pre-order processing time is the number of days passed from the marked available date until the pre-ordered items turned to an invoice in the past 120 days. The rating does not incorporate the items that are not processed to an invoice.
Sold Out Rate
Sold out rate is the percentage of sold-out items from the orders placed in the past 90 days. This includes any cancellation made by the buyer, which may not be the brand’s intention.
N/A : There are less than 10 counts to calculate
Newly joined : Brand has been active for less than 30 days
Avg. Shipping Time
The average shipping time from when an order is placed to when an order is shipped out. The calculation is based on the past 45 days transactions, considering working business days only.
N/A : There are less than 10 orders fulfilled.
Newly joined : Brand has been active for less than 30 days
BO Rate
BO is an abbreviation for back-order. BO rate is the percentage of back-ordered items from the orders placed in the past 90 days.
N/A : There are less than 5 counts to calculate
Newly joined : Brand has been active for less than 30 days
Preorder Drop Rate
Preorder drop rate is the percentage of items drop from pre-order transaction in the past 120 days. The count of dropped items includes sold out and not available items.
Preorder Processing Time
Pre-order processing time is the number of days passed from the marked available date until the pre-ordered items turned to an invoice in the past 120 days. The rating does not incorporate the items that are not processed to an invoice.
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No Size Chart
Restocking Fee: 0
Return Processing Days: 15
All items are sold as-is and are a “Final Sale”. There are no returns or refunds or exchanges accepted.
You may return items within 30 days of delivery for a product cost refund if the return is a result of our error (you received an incorrect or defective item, etc.). We'll also pay the return shipping costs.
You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).