Front-line support, order status, and issue triage are managed through the OrangeShine CS Hub—so you're not fielding DMs about deliveries or refunds.

OrangeShine coordinates return authorization and routing with the shipping brand/provider, keeps the shopper informed, and updates the order status end-to-end.

We manage payment disputes (evidence collection, responses, timelines) under our marketplace policies—no bank calls on your side.

OrangeShine operates as the marketplace facilitator, administering platform terms, payments, and policy enforcement so you can focus purely on content and conversions.